Windows, Doors, Sunrooms & Patio Covers in Victoria & Courtenay
Operations During COVID-19
What Customers Are Saying About Us
We have a 1940s bungalow that had its windows previously replaced but were now failing. We attempted to talk to several local window firms but most seem uninterested in the job even though there were over 25 windows to be replaced. Charlene from Pacific View showed up at our scheduled appointment and had a detailed quote for us within 24 hours. She had Blair, their onsite person, come out to determine the best way to tackle the job. He spent the better part of a day making sure that the process to be used would cause the least disruption for us. He was in charge of the team that did the actual installation. The installation team of Mike and Matt, are all employees of Pacific Windows so they have a vested interest in doing a great job. Our windows showed up within a few weeks of being ordered and the installation team spent about 7 days putting them in. Although there was some minor dust and debris from the installation process, the overall installation process was excellent. Any problems we found were dealt with immediately by Blair. The installation crew were careful and a joy to work with. We would highly recommend Pacific View Windows and Doors for anyone wishing a well-priced, professional, hassle free installation.
The PacificView team did an incredible job replacing the old windows and large sliding patio door in our 70's Gulf Island home. Not only were they competitively priced with fantastic product, but their knowledge and professionalism can't be beat. Blair, an owner and installer, took the time to walk me through every aspect of the project in advance of the final estimate. I knew exactly what the challenges were (our place is quirky and a little crooked) and what to expect upon completion. He managed and exceeded my expectations. The other two companies quoting our project never said a word. The windows and doors are beautiful, the project was completed on time, their communication fabulous, and the house neatly cleaned upon their departure. We are thrilled! Sorry, the photos don't do the 13 windows justice - trim still to come!
Blair and his team are great! Charlene was so quick with responding to all our emails and questions. Our windows look great and amazing value. There was a small scratch on the windows and they were great with replacing it at no charge. Would highly recommend!