Windows, Doors, Sunrooms & Patio Covers in Victoria & Nanaimo
Operations During COVID-19
What Customers Are Saying About Us
We had a custom sized patio door that needed replacing which we'd had quotes done on with other companies. Charlene in the sales department was really knowledgeable and extremely thoughtful in helping us work within our budget. She was always prompt with communications and answers all our question throughly. Blair in installations was equally as professional and reassuring. He and his team did an excellent job, they were flexible with our working from home needs (noise / arrivals), made sure to replace the mouldings and cover up any blemishes, and left the space cleaner than when they arrived. Really excellent job all around!
We have a 1940's home and knew nothing about windows. Pacific View patiently worked with us to find the best balance between preserving character, modern efficiency and cost. The full tear out was quite an undertaking. Their team clearly communicated all risks prior to taking on the project. The results turned out better than expected. Will request their services again in the future. Thanks again to the team for their hard work.
We have a 1940s bungalow that had its windows previously replaced but were now failing. We attempted to talk to several local window firms but most seem uninterested in the job even though there were over 25 windows to be replaced. Charlene from Pacific View showed up at our scheduled appointment and had a detailed quote for us within 24 hours. She had Blair, their onsite person, come out to determine the best way to tackle the job. He spent the better part of a day making sure that the process to be used would cause the least disruption for us. He was in charge of the team that did the actual installation. The installation team of Mike and Matt, are all employees of Pacific Windows so they have a vested interest in doing a great job. Our windows showed up within a few weeks of being ordered and the installation team spent about 7 days putting them in. Although there was some minor dust and debris from the installation process, the overall installation process was excellent. Any problems we found were dealt with immediately by Blair. The installation crew were careful and a joy to work with. We would highly recommend Pacific View Windows and Doors for anyone wishing a well-priced, professional, hassle free installation.